Troy Fee, SVP of HR, Pep Boys

Troy Fee is the Senior Vice President of Human Resources for Pep Boys. He is responsible for strategic Human Resource leadership to support the company’s 18,000 associates throughout 35 states and Puerto Rico. Organization effectiveness, change management, and learning and development are also part of his responsibilities.

Troy came to Pep Boys in 2007 from TBC Corporation, the parent company of organizations such as Big O Tires, Tire Kingdom, Merchant Tire & Service Centers and National Tire & Battery. He joined TBC as Vice President of Human Resources for the retail division and later accepted the role as Senior Vice President of Human Resources Shared Services supporting the retail, franchise, and wholesale business. Prior to joining TBC Corporation, Troy spent 16 years with Sears Roebuck & Co. in various Operations and Human Resource roles.

Peter Au-yang, SVP of HR, PHH Mortgage

Peter Au-Yang is the Senior Vice President of Human Resources for PHH Mortgage, a subsidiary of PHH Corporation (NYSE: PHH).  
 
Within the department of human resources, Peter is responsible for the overall direction for staffing, compensation and benefits, team player relations, public relations, corporate philanthropy, special events, and learning & development departments.
 
In June, 2001, Peter joined PHH Mortgage, previously known as Cendant Mortgage, as vice president of compensation and benefits.  Prior to joining PHH Mortgage, Peter worked with Cigna’s Corporate Compensation department and Hay Management Consultants.
 
Peter received his education from Temple University and is a Certified Compensation Professional (CCP) and a Senior Professional in Human Resources (SPHR).

Silvana Battaglia, SVP of HR, Day and Zimmerman

As Senior Vice President, Human Resources for Day & Zimmermann, Silvana is accountable for providing strategic HR leadership in support of the Company's strategic growth goals as well as thought leadership on processes that support effective human capital management.

Silvana has a resume that holds more than 20 years of diverse experience leading functions throughout the HR discipline, including talent management and organizational effectiveness, workforce planning, employee relations, compensation, employee training and development, and recruitment.

Silvana joined Day & Zimmermann from Merck and Company Inc.—an international developer, manufacturer and distributor of pharmaceuticals—where she spent nearly 10 years in a variety of HR leadership roles with increasing responsibility. Prior to joining D&Z, Silvana served as HR Leader for Merck in Upper Gwynedd, PA, where she delivered HR processes for more than 5,000 employees in seven divisions. During her Merck tenure, Silvana held positions as the HR Director for multiple Sales and Marketing Business Units, including Merck’s $12 billion U.S. Pharmaceuticals business. Silvana established a proven track record of results providing both national and international business leaders with HR consultation and solutions that meet business objectives. Silvana also served as the HR Director for Japan, Latin America, Australia, New Zealand and Canada and led the HR integration of the company’s newly acquired Japanese subsidiary.

Past HR roles were also held at Wyeth Pharmaceuticals and Colorcon, a pharmaceutical chemical manufacturer.

Silvana earned her master’s degree in Human Resource Management from Widener University and a bachelor’s in Business Administration from Temple University. An adjunct professor for St. Joseph’s University’s Haub School of Business, Silvana has also received a certificate in HR Management from Villanova University and is a three-time recipient of Merck’s U.S. Human Health Division Achievement Award.

Florence Lathen

Florence is currently Vice President, Human Resources, for Nationwide Financial (2002- present). She is responsible for aligning and executing people strategies and processes that support the business objectives. Organization effectiveness, change leadership, talent planning, leader development, and executive coaching are included in her work.

Florence’s additional Nationwide experience includes six years in human resources from 1978-1984, with positions in corporate recruiting and associate relations.

Florence left Nationwide in 1984 and returned in 1997 as HR Director for Nationwide Retirement Solutions (NRS). She was later promoted to HR Officer, managing the daily HR functions across Nationwide Financial’s 5500 associates. In 2001, Nationwide entered into an agreement to acquire Provident Mutual, headquartered in Berwyn, PA and Newark, DE. Florence represented human resources on the acquisition team and at the close of the merger assumed the lead human resources position for Nationwide Provident. In 2006, she was asked to represent human resources on the acquisition team to acquire Gartmore, a Nationwide Mutual company. At the close of the merger, in addition to her previous responsibilities, she assumed the HR leadership responsibility for the new function.

Previous Experience:
Florence was employed by National City Bank for thirteen years (1984-1997). She held various leadership positions which included managing the credit card call center, credit card marketing consultant, assistant vice president, community development, and vice president, human resources.

Education:
Florence holds a B.S. degree in psychology from The Ohio State University. She also has her Senior Professional Human Resources (SPHR) certification from the Society of Human Resources Management. She has participated in many leadership, financial, and human resources management courses.

Carolyn Scott, Director, Human Resources, BESLER Consulting

Carolyn E. Scott, MA is a Human Resources and Change Management industry professional. Carolyn has worked an accelerated career track and has held such job titles as Assistant Vice President for PNC Bank, former Midlantic Bank, Director of Training and CQI for Affiliated Computer Services, (ACS), Manager of Human Resources for Panasonic Electric Works Corporation and Director of Human Resources for Besler Consulting. Carolyn has worked as a sr. manager, leader and coach in various industry operations environments for twenty years. The most recent nine years of Carolyn’s career have been dedicated to Human Resources and Organization Development. Carolyn’s current role as Director of Human Resources is a role in which she functions as a true Strategic Partner to her organization. Carolyn’s expertise is managing organizations through cultural change, changing from an (environment of entitlement and self focus to entrepreneurial with new organizational values and team norms). Carolyn utilizes the best Organization Development concepts and methodologies in supporting change and implementing a sound high performance culture. Carolyn’s Human Resource talents include: Strategic Planning, Succession Planning, Talent Profiling, Benefits review and design, Training design and facilitation, Leadership Coaching, and Career Transition Coaching.

Carolyn holds a Master of Arts in Organization Management from the University of Phoenix and a Bachelors of Science in Business Administration from Morgan State University. Carolyn is also certified in adult learning. Carolyn managed to pay her sophomore and sr. year tuition of school at Morgan State University by working for two years as a co-operative education student with NASA Goddard Space Flight Center, Greenbelt Maryland as a Procurement Specialist.

As President of Capella Consultants LLC, Cheryl Patnick leads a strategic human resources consulting group dedicated to creating work environments that maximize performance.

Cheryl is a results-driven executive with extensive human resources and business expertise. Throughout her career she has successfully integrated over 40 bank acquisitions and start-ups by actively participating in both the due diligence and integration processes. She works with executives to assimilate the culture of the new company and stabilize the top team quickly as well as effectively manage the financial aspects of the integration. Her leadership in this field has resulted in the integration of over 11,000 employees in addition to achieving a goal of zero lawsuits regarding human resources policy and procedure implementation.

For the past 20 years Cheryl has partnered with executive leadership teams to set a vision and change management agenda that aligns with the organization’s core values. She understands the business of HR and works with CEOs, HR directors and other executives to align talent, structure and workplace practices in support of maximum company and employee performance. Her work in this area includes strategic manpower planning driven by organizational expansion and contraction as well as the development and delivery of management, leadership and diversity training for executive, senior and middle management.

Cheryl’s leadership experience includes leading a team of 150 employees and managing a budget of $120MM while effectively implementing cost containment strategies and operational efficiencies that resulted in over $6.5MM in savings. Her analytical capabilities have led to the design of workplace environments that meet or exceed “best place to work” benchmarks as well as the institution of programs that increased customer satisfaction levels from 80% to 95%.

Cheryl’s compensation and benefits experience includes representation on both the Compensation and Retirement Savings Committees of the Board of Directors. In addition to all aspects of traditional salary administration, Cheryl’s experience includes executive compensation programs with salary deferral, stock option and restricted stock features. Her benefit administration work includes design and implementation of flexible benefit plans, managed health care programs, employee stock ownership programs (ESOPs) and a variety of 401k plans.

Cheryl is the U.S. Operations consultant for zapoint and the HR Practice leader for Virtcom Consulting. She has led HR Practice speaking engagements for Virtcom at the World Diversity Leadership Summit Thought Leaders Meeting and The Summit on Leading Diversity at Linkage Incorporated. She has also co-presented for Right Management’s “Creating a Successful Consulting Company”. Cheryl has received the HR Person of the Year award from the Society for Human Resources Management (SHRM) and is a member of the Mercer County Chamber of Commerce and the National Association of Women Business Owners. She earned a Bachelor of Science in Business Administration, summa cum laude, from the University of Richmond and serves on the Advisory Board for the Center for Financial Training.

Educated at the Wharton School of Business, Ms. Bina was selected as one of the Outstanding Young Women of America in 1985. In 1995, the Wharton School of Business recognized Ms. Bina as one of forty prominent business leaders in the Philadelphia tri-state area who were under forty years of age. For 3 years, The Philadelphia Business Journal listed her firm as the one of the fastest growing privately held companies in the Philadelphia area.

Ms. Bina is listed in Who’s Who in International Business and is a member of The Forum for Executive Women. She has been a featured speaker at the American Society for Training and Development’s International Conference, the International Conference of Product Development Managers, and the Association of Food and Drug Officials Educational Conference. She also is a speaker at numerous internal yearly executive conferences sponsored by clients such as AutoZone, Office Depot, the Great Atlantic and Pacific Tea Company, Gartner, Inc., and Johnson and Johnson.

Ms. Bina is fluent in spoken Farsi and, in addition to her passion for her husband and children; her hobbies include international leisure travel, “studying” the stock market, and competitive poker. She is involved with several nonprofit initiatives, including ones focused on public health and on ending violence. She has provided volunteer professional services to reduce violence in the City of Philadelphia.