Philadelphia SHRM Webinar
Friday, February 26, 2010
12:00pm - 1:00pm

Topic: The Generational Clash!

Webinar Description:

For the first time in history, organization managers are working with four distinct and very different generations of employees - Matures, Boomers, Xers, and Millennials (Gen Y).  Each generation is motivated quite differently, seeks very different personal and professional goals, and interprets accepted business practices, business etiquette, and rules in their own diverse way. This session will address these issues and give practical techniques on improving working relationships among the different generations in the workplace.

Webinar Objectives:

At the end of the session, participants should be able to:

• Explain the importance to organizational success of learning to work positively with generational differences.
• Describe the four generations, including major influences, core values, assets and liabilities on the job, and messages that motivate each cohort.
• Apply generational differences to the orienting, training and on-going development of employees.

Who Should Attend:

This highly interactive webinar is designed for anyone in your organization who needs to understand the values and work styles of different generations and the how to’s of working in harmony.  Recommended for managers, supervisors, customer service professionals, HR professionals, and anyone who has high intensity public contact.

Cost: Free for PSHRM Members. $25 for Non-Members